FAQ
FAQ:
Q- How much is shipping?
A- HonedSharp Offers FREE Shipping: To USA Only. Priority and Insured shipping options are available at a small cost. Shipping to Canada is $9.99.
Q- How long does shipping take?
A- Ships in 1 to 3 working days and Transit Time takes additional 2-5 working days.
Q- Where is my order?
A- You can track your order using the tracking number sent to you via email. If you're unable to locate that email with the tracking info, please email us at info@honed-sharpener.com.
Q- What is my tracking number?
A: This is how you will be able to track your order. Your tracking number is sent to you via email and will be available 2-3 days after your order is placed. Please reach out if you haven’t received your tracking number 5 days after placing your order by contacting support.
Q - I've lost my tracking number. What can I do?
A: Simply contact us at info@honed-sharpener.com with your full name and mailing address, and we will resend your confirmation number.
Q- How can I make changes to my order?
A- If you need to make changes to your order you will need to contact us within 12 hours of placing the order. But don't worry, we offer a 180 day money-back guarantee, so you can always ship it back to us and receive a full refund.
Q- How can I cancel my order?
A- You must contact us within 4 hours.
-We cannot cancel your order once it has already been shipped.
Q - What is your return policy?
A: We have a 180 day guarantee on all products. If you're not happy with your sharpener, send it back for a refund or replacement.
Q - Who do I contact if there's something wrong with my order?
A: If there's a problem with a purchase, let us know right away! Describe the issue and send any available photos to info@honed-sharpener.com or call us at 719.789.0341
Contact us
If we still haven't managed to answer your question please feel free to contact us at info@honed-sharpener.com or 719.789.0341 and we'll get back to you within 24hrs!